Are you getting a message when entering your license codes? See below for assistance.
If you get this message:
Please check your license codes for typographical errors.
If you still get this message after re-entering and verifying your license codes, please contact us and include in the message:
the license code and password used
the version of treasury Software that you are on. You can obtain the version by selecting from the main menu Help > About.
If you get this message:
Please check that you are using your latest license codes.
If you still get this message after re-entering and verifying your license codes, please contact us and include in the message:
the license code and password used
the version of treasury Software that you are on. You can obtain the version by selecting from the main menu Help > About.
You will need to upgrade your license codes at Treasury Software's online store. Please note that discounts are available for current clients who are on maintenance. Please contact us using the form below.
"I did not choose to go into disaster recovery - why am I in it?"
If you moved the software to another workstation, changed your computer name or the administrator changed the domain name - this may have kicked you into this mode. Our licenses are based in part, on your computer name.
You will be granted an emergency license if your workstation is not licensed, but the account (database) you are accessing is.
This is designed for companies which need to operate in 'hot-site' emergency situations and continue operations. The 31 use license grants them a buffer to obtain replacement codes.
"How do I get out of disaster recovery?"
If you installed the same version of software - simply reenter your license code and password.
If you installed a new version of software - and are getting a message that your license codes are out of date, please contact Treasury Software sales for upgrade pricing.
Please use the contact us form to directly contact licensing.
Customer Billing Portal
(866) 226-5732
