Additional Information
No need to reinstall software if you have our trial version.
If you've already installed/configured our software, there's no need to reinstall when licensing. Simply enter your license codes - and you're all set. All your work and data are saved.
100% Guarantee
If you're unsatisfied with our solutions --for any reason-- within the first 30 days, we will return your full purchase price. No small print. No questions asked. Your unconditional satisfaction is our guarantee.
Reminder: You need a bank to process transactions.
Bank Positive Pay creates positive pay files, which are then uploaded to your bank (or other processor) for handling. Contact your bank's Treasury Services or Treasury Management department for Positive Pay file service.
Online Questions
What kind of support can I expect?
All subscription licenses include full support - including phone support. We understand that this may be the first electronic payment experience for many of our clients. You can contact us by email, web form, phone or chat - as well as schedule a call to get up and running.
What's the difference between subscription and perpetual?
Both the subscription and perpetual licenses are installed on your computer and used in an identical manner. What differs is how the licensing fee is paid, and that subscription licenses include ongoing support and upgrades.
Are there any additional fees?
We do not charge any transaction or volume fees. Please check with your bank or processor for transaction and other volume fees, if any.